Lead Low Voltage System Technician/ Cable Installer

• Creating a positive impression at all times with all customers.
• Increasing customer satisfaction through effective and timely communication in person, through email and by phone
• Making all customers feel valued on an ongoing basis through establishment of rapport and relationship building
• Providing value to customers with difficult issues through use of good listening, communication, and problems solving skills

• Must have a minimum of 3 years experience as a Lead technician
• cabling rough-in and termination (all media types);
• Reading and comprehending blueprints and building documentation/layout.
• assisting with all aspects of the project as directed by project manager
• Ensuring that all equipment and information are onsite to meet schedules and deadlines.
• cabling testing and documentation (all media types);
• adhere to safety guidelines and requirements;
• maintain all tool inventory assignment and checkout;
• build-out of MDF and IDF (racks, patch panels, wire managers, network electronics, etc.);
• installation, maintenance, and troubleshooting of low voltage cable systems;
• work with CAT 5e & 6 twisted pair, optical fiber, coax, etc.;
• perform all cable pulling, suspension, fireproofing, terminating, and testing in accordance with the National Electrical Code (NEC) and other local regulations;
• perform all work in a neat and quality manner;
• Basic pipe bending and fitting of conduit.
• Perform other related duties as assigned by management
• Travel to job sites throughout Northern California will be required

• Must be able to work on ladders and use power tools
• Must have the ability to lift/carry/setup a 75 lb. ladder
• Ability to work overtime as needed
• Ability to work under pressure and meet deadlines
• Provide courteous customer service to new and existing customers

• High School Diploma
• Must have a valid driver's license with an acceptable driving record for the past five years
• Must have current automobile insurance coverage

• Prior experience with home theater Audio/Video installations
• Video Surveillance (CCTV) Alarm
• Access Control
• Experience with PC programs including Excel and Visio.
• Prior experience with networking protocols, LAN/WAN concepts, and TCP/IP networking.
• Prior experience with telephone system and network equipment installation