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For all IT-related help, UIS Technology Partners provides a total IT Support package.  Below is a summary of the services that are included in our package.

Depending on the needs of your business, UIS can provide 24 x 7 x 365 support for your employees and your network infrastructure.  Our central Help Desk will be the single point of contact for all answers and solutions to your employees and customers’ needs.  We use an automated system that alerts engineers of IT problems so you can relax knowing that we are resolving your issues quickly and efficiently.

 

If any problem arises with your computer, UIS has a streamlined process that gives you the flexibility of submitting your problem to the IT help desk via an automated system, email, or phone.  We take care of everything from design and installation to repair and maintenance. 

 

The automated infrastructure of UIS monitors your network before, during, and after normal business hours.  This allows UIS to fix components as needed to eliminate downtime.  Automated network monitoring lowers your IT overhead while increasing productivity. 

 

We will take care of any computer related emergency to get you up and running in no time.  Our expert computer technicians will provide your business with solutions, as well as provide your employees with computer training as needed.  We have flexible Computer Consulting options: on-site, remote, online, and telephone. 

 

A second opinion is always important.  UIS provides network assessments, including strategic planning, IT overhead, network infrastructure, security, and hardware and software applications.  Whether you already have an existing network or no established network, UIS will enhance or create one for you. 

 

Cloud Computing is the latest technological trend, which allows employees, partners, and customers to work and collaborate remotely.  It works by storing your company information over the internet (“in the clouds”).  With internet connection, anyone can access the information from any computer at any time - authorized users only, of course.  Cheap, convenient, reliable, and trendy!

 

 

If you conduct business in or around Campbell, Cupertino, Gilroy, Los Altos, Los Gatos, Milpitas, Morgan Hill, Mountain View, Palo Alto, Santa Clara, San Jose, Saratoga, or Sunnyvale, please contact our San Jose headquarters:  (408) 414-5000.