UIS delivers affordable IT outsource service plans for the San Jose San Francisco Bay Area
We like to make outsourcing your IT Support an easy process, because we know you are trying to run an organization, not be a network manager. We understand that every business has individual needs and priorities when it comes to managing their office infrastructure. That’s why IT Support San Francisco UIS offers three levels of service, each with its own ‘menu’ of service items. The chart below describes our basic packages, and we can accommodate most organizational needs.
- Platinum Service – This plan is our most comprehensive package, which includes in-depth services like Disaster Panning, Security & Vulnerability Testing, Daily Data Backup and Verification, and Server and Desktop Maintenance. The Platinum Service Level is recommended for organizations that need to have unlimited IT technical support 24 hours a day. With this set rate plan, our teams of dedicated IT engineers respond network emergencies at any hour 24/7/365.
- Gold Service – The Gold Service Level is best for organizations that want a pro-active network and server management system, that avoids downtime by utilizing our sophisticated remote monitoring system. With this service, we can monitor your IT infrastructure and be alerted the moment there is trouble — often, we are able to solve problems remotely before a client is even aware that a network problem has been averted. This plan also provides Unlimited Daytime Technical Support from 6am to 6pm, Monday through Friday for a designated monthly fee.
- Silver Service – This plan level offers a lower cost option of having access to our experienced IT teams, and allows you to select various services, such as Security Patch Management, Software License Tracking, Exchange Hosting, among others in order to fit your budget. Quality support including Remote Help Desk Support and Emergency 24/7 Support Availability is still included. With this plan we provide support to the level of your needs for a set hourly fee.